Collecting, Cleaning and Trending Raw Data

Analyzing raw data often requires as much time and effort as producing the final forecast — but it’s time well-spent. A look at the four steps involved.

Forecasting without WFM Software

Manual forecasts often perform better than those produced from expensive software applications. We offer six tips for building an accurate forecast from scratch.

Delivering WFM Reports without WFM Software

You don’t need expensive WFM software to create concise, yet detailed reports for making informed scheduling decisions. Learn how to identify, document and deliver the critical pieces of information for accurate staffing.

Added bonus: A series of five Excel spreadsheets give you formulas and examples to walk you through creating detailed reports.

ZIP download containing PDF and Excel files