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Technology Unified Communications White Papers
Unified Communications White Papers
Technology Unified Communications
Almost three-quarters (72%) of the respondents named this as the top criteria for deciding upon a headset brand.
Audio shouldn’t be treated as an afterthought. Audio is a vital component to an IT infrastructure.
Superior audio technology puts control of the modern office environment back into the hands of the people who manage and work in these spaces.
Some models, regardless of cost, may be in higher demand and will yield a higher trade-in value than more expensive, less popular models.
In a perfect world, the contact center’s technology procurement is part of an overarching IT strategy, and any purchase makes progress along a defined roadmap.
Choosing a comprehensive contact center platform is no easy feat. Keep a pulse on what your needs will consist of in five days, five months and five years.
Technology Unified Communications Strategic management