Meet the team powering a more connected contact center, enterprise, and globe.
8×8 and Aryaka cloud-based services deliver SaaS flexibility, simplicity, and scalability, and Aryaka’s global footprint provides peak global performance for 8×8’s cloud communications and contact center platform.
Both companies are acknowledged leaders: Gartner has named 8×8 a Leader 9 times running in the UCaaS Magic Quadrant and recognized them in the CCaaS Magic Quadrant 6 years in a row, while Aryaka has been named a strong performer in The Forrester Wave for Managed SD-WAN Services, and winner of ChannelVision’s 2020 Visionary Spotlight Award for SD-WAN & SD-Branch.
This partnership takes our cooperation to the next level.
The 8×8 Open Communications PlatformTM delivers voice, team chat, meeting, and contact center solutions for enterprises of all sizes. Our joint customers have optimized access to 8×8’s regional Points of Presence (PoPs) through the Aryaka backbone, mitigating public internet packet loss, latency, and jitter. They also benefit from real-time traffic management and 8×8 performance insights via the MyAryaka cloud portal. Combined, this delivers the hands-off operation required by IT in a world where the one constant is change.
The future of enterprise communications rests on improving employee and customer experience. This means breaking down barriers between the contact center, organization, and outside world. Underlying WAN infrastructure must therefore meet ever-evolving demands while maintaining security and reliability. Together, 8×8 and Aryaka offer a unique solution to help organizations succeed in the work-from-anywhere world.
This article appears in February 2021.
