November 2026

November 2026 / No. 11

How to Keep the CX Flowing Smoothly

DOWNLOAD PDF

May 2026

May 2026Vol. 26 / No. 5

We'll send a verification code to %EMAIL%.

img:is([sizes="auto" i], [sizes^="auto," i]){contain-intrinsic-size:3000px 1500px}img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important}:root{--wp-block-synced-color:#7a00df;--wp-block-synced-color--rgb:122,0,223;--wp-bound-block-color:var(--wp-block-synced-color);--wp-editor-canvas-background:#ddd;--wp-admin-theme-color:#007cba;--wp-admin-theme-color--rgb:0,124,186;--wp-admin-theme-color-darker-10:#006ba1;--wp-admin-theme-color-darker-10--rgb:0,107,160.5;--wp-admin-theme-color-darker-20:#005a87;--wp-admin-theme-color-darker-20--rgb:0,90,135;--wp-admin-border-width-focus:2px}@media (min-resolution: 192dpi){:root{--wp-admin-border-width-focus:1.5px}}.wp-element-button{cursor:pointer}:root .has-very-light-gray-background-color{background-color:#eee}:root .has-very-dark-gray-background-color{background-color:#313131}:root .has-very-light-gray-color{color:#eee}:root .has-very-dark-gray-color{color:#313131}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3)}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe)}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec)}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671)}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59)}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf)}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc)}:root{--wp--preset--font-size--normal:16px;--wp--preset--font-size--huge:42px}.has-regular-font-size{font-size:1em}.has-larger-font-size{font-size:2.625em}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal)}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge)}:root .has-text-align-center{text-align:center}:root .has-text-align-left{text-align:left}:root .has-text-align-right{text-align:right}.has-fit-text{white-space:nowrap !important}#end-resizable-editor-section{display:none}.aligncenter{clear:both}.items-justified-left{justify-content:flex-start}.items-justified-center{justify-content:center}.items-justified-right{justify-content:flex-end}.items-justified-space-between{justify-content:space-between}.screen-reader-text{border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal !important;word-break:normal !important}.screen-reader-text:focus{background-color:#ddd;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000}html :where(.has-border-color){border-style:solid}html :where([style^="border-color"], [style*=";border-color"], [style*=";border-color"]){border-style:solid}html :where([style^="border-top-color"], [style*=";border-top-color"], [style*=";border-top-color"]){border-top-style:solid}html :where([style^="border-right-color"], [style*=";border-right-color"], [style*=";border-right-color"]){border-right-style:solid}html :where([style^="border-bottom-color"], [style*=";border-bottom-color"], [style*=";border-bottom-color"]){border-bottom-style:solid}html :where([style^="border-left-color"], [style*=";border-left-color"], [style*=";border-left-color"]){border-left-style:solid}html :where([style^="border-width"], [style*=";border-width"], [style*=";border-width"]){border-style:solid}html :where([style^="border-top-width"], [style*=";border-top-width"], [style*=";border-top-width"]){border-top-style:solid}html :where([style^="border-right-width"], [style*=";border-right-width"], [style*=";border-right-width"]){border-right-style:solid}html :where([style^="border-bottom-width"], [style*=";border-bottom-width"], [style*=";border-bottom-width"]){border-bottom-style:solid}html :where([style^="border-left-width"], [style*=";border-left-width"], [style*=";border-left-width"]){border-left-style:solid}html :where(img[class*="wp-image-"]){height:auto;max-width:100%}:where(figure){margin:0 0 1em}html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:var(--wp-admin--admin-bar--height,0px)}@media screen and (max-width: 600px){html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:0px}}h1:where(.wp-block-heading).has-background,h2:where(.wp-block-heading).has-background,h3:where(.wp-block-heading).has-background,h4:where(.wp-block-heading).has-background,h5:where(.wp-block-heading).has-background,h6:where(.wp-block-heading).has-background{padding:1.25em 2.375em}h1.has-text-align-left[style*="writing-mode"]:where([style*="vertical-lr"]),h1.has-text-align-right[style*="writing-mode"]:where([style*="vertical-rl"]),h2.has-text-align-left[style*="writing-mode"]:where([style*="vertical-lr"]),h2.has-text-align-right[style*="writing-mode"]:where([style*="vertical-rl"]),h3.has-text-align-left[style*="writing-mode"]:where([style*="vertical-lr"]),h3.has-text-align-right[style*="writing-mode"]:where([style*="vertical-rl"]),h4.has-text-align-left[style*="writing-mode"]:where([style*="vertical-lr"]),h4.has-text-align-right[style*="writing-mode"]:where([style*="vertical-rl"]),h5.has-text-align-left[style*="writing-mode"]:where([style*="vertical-lr"]),h5.has-text-align-right[style*="writing-mode"]:where([style*="vertical-rl"]),h6.has-text-align-left[style*="writing-mode"]:where([style*="vertical-lr"]),h6.has-text-align-right[style*="writing-mode"]:where([style*="vertical-rl"]){rotate:180deg}.wp-block-image>a,.wp-block-image>figure>a{display:inline-block}.wp-block-image img{box-sizing:border-box;height:auto;max-width:100%;vertical-align:bottom}@media not (prefers-reduced-motion){.wp-block-image img.hide{visibility:hidden}.wp-block-image img.show{animation:.4s show-content-image}}.wp-block-image[style*="border-radius"] img,.wp-block-image[style*="border-radius"]>a{border-radius:inherit}.wp-block-image.has-custom-border img{box-sizing:border-box}.wp-block-image.aligncenter{text-align:center}.wp-block-image.alignfull>a,.wp-block-image.alignwide>a{width:100%}.wp-block-image.alignfull img,.wp-block-image.alignwide img{height:auto;width:100%}.wp-block-image .aligncenter,.wp-block-image .alignleft,.wp-block-image .alignright,.wp-block-image.aligncenter,.wp-block-image.alignleft,.wp-block-image.alignright{display:table}.wp-block-image .aligncenter>figcaption,.wp-block-image .alignleft>figcaption,.wp-block-image .alignright>figcaption,.wp-block-image.aligncenter>figcaption,.wp-block-image.alignleft>figcaption,.wp-block-image.alignright>figcaption{caption-side:bottom;display:table-caption}.wp-block-image .alignleft{float:left;margin:.5em 1em .5em 0}.wp-block-image .alignright{float:right;margin:.5em 0 .5em 1em}.wp-block-image .aligncenter{margin-left:auto;margin-right:auto}.wp-block-image :where(figcaption){margin-bottom:1em;margin-top:.5em}.wp-block-image.is-style-circle-mask img{border-radius:9999px}@supports ((-webkit-mask-image: none) or (mask-image: none)){.wp-block-image.is-style-circle-mask img{border-radius:0;-webkit-mask-image:url("data:image/svg+xml;utf8,<svg viewBox=\"0 0 100 100\" xmlns=\"http://www.w3.org/2000/svg\"><circle cx=\"50\" cy=\"50\" r=\"50\"/></svg>");mask-image:url("data:image/svg+xml;utf8,<svg viewBox=\"0 0 100 100\" xmlns=\"http://www.w3.org/2000/svg\"><circle cx=\"50\" cy=\"50\" r=\"50\"/></svg>");mask-mode:alpha;-webkit-mask-position:center;mask-position:center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-size:contain;mask-size:contain}.wp-block-image.is-style-circle-mask img.nitro-lazy{mask-image:none !important}}:root :where(.wp-block-image.is-style-rounded img, .wp-block-image .is-style-rounded img){border-radius:9999px}.wp-block-image figure{margin:0}.wp-lightbox-container{display:flex;flex-direction:column;position:relative}.wp-lightbox-container img{cursor:zoom-in}.wp-lightbox-container img:hover+button{opacity:1}.wp-lightbox-container button{align-items:center;backdrop-filter:blur(16px) saturate(180%);background-color:rgba(90,90,90,.25);border:none;border-radius:4px;cursor:zoom-in;display:flex;height:20px;justify-content:center;opacity:0;padding:0;position:absolute;right:16px;text-align:center;top:16px;width:20px;z-index:100}@media not (prefers-reduced-motion){.wp-lightbox-container button{transition:opacity .2s}}.wp-lightbox-container button:focus-visible{outline:3px auto rgba(90,90,90,.25);outline:3px auto -webkit-focus-ring-color;outline-offset:3px}.wp-lightbox-container button:hover{cursor:pointer;opacity:1}.wp-lightbox-container button:focus{opacity:1}.wp-lightbox-container button:focus,.wp-lightbox-container button:hover,.wp-lightbox-container button:not(:hover):not(:active):not(.has-background){background-color:rgba(90,90,90,.25);border:none}.wp-lightbox-overlay{box-sizing:border-box;cursor:zoom-out;height:100vh;left:0;overflow:hidden;position:fixed;top:0;visibility:hidden;width:100%;z-index:100000}.wp-lightbox-overlay .wp-lightbox-close-button{align-items:center;cursor:pointer;display:flex;font-family:inherit;gap:8px;justify-content:center;line-height:1;min-height:40px;min-width:40px;padding:0 4px;position:absolute;right:calc(env(safe-area-inset-right) + 16px);top:calc(env(safe-area-inset-top) + 16px);z-index:5000000}.wp-lightbox-overlay .wp-lightbox-close-button:focus,.wp-lightbox-overlay .wp-lightbox-close-button:hover,.wp-lightbox-overlay .wp-lightbox-close-button:not(:hover):not(:active):not(.has-background){background:none;border:none}.wp-lightbox-overlay .wp-lightbox-close-button:has(.wp-lightbox-close-text:not([hidden])) .wp-lightbox-close-icon svg{height:1em;width:1em}.wp-lightbox-overlay .wp-lightbox-close-icon svg{display:block}.wp-lightbox-overlay .wp-lightbox-navigation-button-next,.wp-lightbox-overlay .wp-lightbox-navigation-button-prev{align-items:center;bottom:16px;cursor:pointer;display:flex;font-family:inherit;gap:4px;justify-content:center;line-height:1;min-height:40px;min-width:40px;padding:0 8px;position:absolute;z-index:2000002}.wp-lightbox-overlay .wp-lightbox-navigation-button-next[hidden],.wp-lightbox-overlay .wp-lightbox-navigation-button-prev[hidden]{display:none}@media (min-width: 960px){.wp-lightbox-overlay .wp-lightbox-navigation-button-next,.wp-lightbox-overlay .wp-lightbox-navigation-button-prev{bottom:50%;transform:translateY(-50%)}}.wp-lightbox-overlay .wp-lightbox-navigation-button-next:focus,.wp-lightbox-overlay .wp-lightbox-navigation-button-next:hover,.wp-lightbox-overlay .wp-lightbox-navigation-button-next:not(:hover):not(:active):not(.has-background),.wp-lightbox-overlay .wp-lightbox-navigation-button-prev:focus,.wp-lightbox-overlay .wp-lightbox-navigation-button-prev:hover,.wp-lightbox-overlay .wp-lightbox-navigation-button-prev:not(:hover):not(:active):not(.has-background){background:none;border:none;padding:0 8px}.wp-lightbox-overlay .wp-lightbox-navigation-button-next:has(.wp-lightbox-navigation-text:not([hidden])) .wp-lightbox-navigation-icon svg,.wp-lightbox-overlay .wp-lightbox-navigation-button-prev:has(.wp-lightbox-navigation-text:not([hidden])) .wp-lightbox-navigation-icon svg{display:block;height:1.5em;width:1.5em}.wp-lightbox-overlay .wp-lightbox-navigation-button-prev{left:calc(env(safe-area-inset-left) + 16px)}.wp-lightbox-overlay .wp-lightbox-navigation-button-next{right:calc(env(safe-area-inset-right) + 16px)}.wp-lightbox-overlay .wp-lightbox-navigation-icon svg{vertical-align:middle}.wp-lightbox-overlay .lightbox-image-container{height:var(--wp--lightbox-container-height);left:50%;overflow:hidden;position:absolute;top:50%;transform:translate(-50%,-50%);transform-origin:0 0;width:var(--wp--lightbox-container-width);z-index:2000001}.wp-lightbox-overlay .wp-block-image{align-items:center;box-sizing:border-box;display:flex;height:100%;justify-content:center;margin:0;position:relative;transform-origin:0 0;width:100%;z-index:3000000}.wp-lightbox-overlay .wp-block-image img{height:var(--wp--lightbox-image-height);min-height:var(--wp--lightbox-image-height);min-width:var(--wp--lightbox-image-width);width:var(--wp--lightbox-image-width)}.wp-lightbox-overlay .wp-block-image figcaption{display:none}.wp-lightbox-overlay button{background:none;border:none}.wp-lightbox-overlay .scrim{background-color:#fff;height:100%;opacity:.9;position:absolute;width:100%;z-index:2000000}.wp-lightbox-overlay.active{visibility:visible}@media not (prefers-reduced-motion){.wp-lightbox-overlay.active{animation:.25s both turn-on-visibility}.wp-lightbox-overlay.active img{animation:.35s both turn-on-visibility}.wp-lightbox-overlay.show-closing-animation:not(.active){animation:.35s both turn-off-visibility}.wp-lightbox-overlay.show-closing-animation:not(.active) img{animation:.25s both turn-off-visibility}.wp-lightbox-overlay.zoom.active{animation:none;opacity:1;visibility:visible}.wp-lightbox-overlay.zoom.active .lightbox-image-container{animation:.4s lightbox-zoom-in}.wp-lightbox-overlay.zoom.active .lightbox-image-container img{animation:none}.wp-lightbox-overlay.zoom.active .scrim{animation:.4s forwards turn-on-visibility}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active){animation:none}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active) .lightbox-image-container{animation:.4s lightbox-zoom-out}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active) .lightbox-image-container img{animation:none}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active) .scrim{animation:.4s forwards turn-off-visibility}}@keyframes show-content-image{0%{visibility:hidden}99%{visibility:hidden}to{visibility:visible}}@keyframes turn-on-visibility{0%{opacity:0}to{opacity:1}}@keyframes turn-off-visibility{0%{opacity:1;visibility:visible}99%{opacity:0;visibility:visible}to{opacity:0;visibility:hidden}}@keyframes lightbox-zoom-in{0%{transform:translate(calc(( -100vw + var(--wp--lightbox-scrollbar-width) ) / 2 + var(--wp--lightbox-initial-left-position)),calc(-50vh + var(--wp--lightbox-initial-top-position))) scale(var(--wp--lightbox-scale))}to{transform:translate(-50%,-50%) scale(1)}}@keyframes lightbox-zoom-out{0%{transform:translate(-50%,-50%) scale(1);visibility:visible}99%{visibility:visible}to{transform:translate(calc(( -100vw + var(--wp--lightbox-scrollbar-width) ) / 2 + var(--wp--lightbox-initial-left-position)),calc(-50vh + var(--wp--lightbox-initial-top-position))) scale(var(--wp--lightbox-scale));visibility:hidden}}.wp-block-search__button{margin-left:10px;word-break:normal}.wp-block-search__button.has-icon{line-height:0}.wp-block-search__button svg{fill:currentColor;height:1.25em;min-height:24px;min-width:24px;vertical-align:text-bottom;width:1.25em}:where(.wp-block-search__button){border:1px solid #ccc;padding:6px 10px}.wp-block-search__inside-wrapper{display:flex;flex:auto;flex-wrap:nowrap;max-width:100%}.wp-block-search__label{width:100%}.wp-block-search.wp-block-search__button-only .wp-block-search__button{box-sizing:border-box;display:flex;flex-shrink:0;justify-content:center;margin-left:0;max-width:100%}.wp-block-search.wp-block-search__button-only .wp-block-search__inside-wrapper{transition-property:width;min-width:0 !important}.wp-block-search.wp-block-search__button-only .wp-block-search__input{flex-basis:100%;transition-duration:.3s}.wp-block-search.wp-block-search__button-only.wp-block-search__searchfield-hidden,.wp-block-search.wp-block-search__button-only.wp-block-search__searchfield-hidden .wp-block-search__inside-wrapper{overflow:hidden}.wp-block-search.wp-block-search__button-only.wp-block-search__searchfield-hidden .wp-block-search__input{flex-basis:0;flex-grow:0;margin:0;border-left-width:0 !important;border-right-width:0 !important;min-width:0 !important;padding-left:0 !important;padding-right:0 !important;width:0 !important}:where(.wp-block-search__input){-webkit-appearance:initial;-moz-appearance:initial;appearance:none;border:1px solid #949494;flex-grow:1;font-family:inherit;font-size:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;margin-left:0;margin-right:0;min-width:3rem;padding:8px;text-transform:inherit;text-decoration:unset !important}:where(.wp-block-search__button-inside .wp-block-search__inside-wrapper){background-color:#fff;border:1px solid #949494;box-sizing:border-box;padding:4px}:where(.wp-block-search__button-inside .wp-block-search__inside-wrapper) .wp-block-search__input{border:none;border-radius:0;padding:0 4px}:where(.wp-block-search__button-inside .wp-block-search__inside-wrapper) .wp-block-search__input:focus{outline:none}:where(.wp-block-search__button-inside .wp-block-search__inside-wrapper) :where(.wp-block-search__button){padding:4px 8px}.wp-block-search.aligncenter .wp-block-search__inside-wrapper{margin:auto}.wp-block[data-align="right"] .wp-block-search.wp-block-search__button-only .wp-block-search__inside-wrapper{float:right}.wp-block-columns{box-sizing:border-box;display:flex;flex-wrap:wrap !important}@media (min-width: 782px){.wp-block-columns{flex-wrap:nowrap !important}}.wp-block-columns{align-items:normal !important}.wp-block-columns.are-vertically-aligned-top{align-items:flex-start}.wp-block-columns.are-vertically-aligned-center{align-items:center}.wp-block-columns.are-vertically-aligned-bottom{align-items:flex-end}@media (max-width: 781px){.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column{flex-basis:100% !important}}@media (min-width: 782px){.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column{flex-basis:0;flex-grow:1}.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column[style*="flex-basis"]{flex-grow:0}}.wp-block-columns.is-not-stacked-on-mobile{flex-wrap:nowrap !important}.wp-block-columns.is-not-stacked-on-mobile>.wp-block-column{flex-basis:0;flex-grow:1}.wp-block-columns.is-not-stacked-on-mobile>.wp-block-column[style*="flex-basis"]{flex-grow:0}:where(.wp-block-columns){margin-bottom:1.75em}:where(.wp-block-columns.has-background){padding:1.25em 2.375em}.wp-block-column{flex-grow:1;min-width:0;overflow-wrap:break-word;word-break:break-word}.wp-block-column.is-vertically-aligned-top{align-self:flex-start}.wp-block-column.is-vertically-aligned-center{align-self:center}.wp-block-column.is-vertically-aligned-bottom{align-self:flex-end}.wp-block-column.is-vertically-aligned-stretch{align-self:stretch}.wp-block-column.is-vertically-aligned-bottom,.wp-block-column.is-vertically-aligned-center,.wp-block-column.is-vertically-aligned-top{width:100%}.wp-block-social-links{background:none;box-sizing:border-box;margin-left:0;padding-left:0;padding-right:0;text-indent:0}.wp-block-social-links .wp-social-link a,.wp-block-social-links .wp-social-link a:hover{border-bottom:0;box-shadow:none;text-decoration:none}.wp-block-social-links .wp-social-link svg{height:1em;width:1em}.wp-block-social-links .wp-social-link span:not(.screen-reader-text){font-size:.65em;margin-left:.5em;margin-right:.5em}.wp-block-social-links.has-small-icon-size{font-size:16px}.wp-block-social-links,.wp-block-social-links.has-normal-icon-size{font-size:24px}.wp-block-social-links.has-large-icon-size{font-size:36px}.wp-block-social-links.has-huge-icon-size{font-size:48px}.wp-block-social-links.aligncenter{display:flex;justify-content:center}.wp-block-social-links.alignright{justify-content:flex-end}.wp-block-social-link{border-radius:9999px;display:block}@media not (prefers-reduced-motion){.wp-block-social-link{transition:transform .1s}}.wp-block-social-link{height:auto}.wp-block-social-link a{align-items:center;display:flex;line-height:0}.wp-block-social-link:hover{transform:scale(1.1)}.wp-block-social-links .wp-block-social-link.wp-social-link{display:inline-block;margin:0;padding:0}.wp-block-social-links .wp-block-social-link.wp-social-link .wp-block-social-link-anchor,.wp-block-social-links .wp-block-social-link.wp-social-link .wp-block-social-link-anchor svg,.wp-block-social-links .wp-block-social-link.wp-social-link .wp-block-social-link-anchor:active,.wp-block-social-links .wp-block-social-link.wp-social-link .wp-block-social-link-anchor:hover,.wp-block-social-links .wp-block-social-link.wp-social-link .wp-block-social-link-anchor:visited{fill:currentColor;color:currentColor}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link{background-color:#f0f0f0;color:#444}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-amazon{background-color:#f90;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-bandcamp{background-color:#1ea0c3;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-behance{background-color:#0757fe;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-bluesky{background-color:#0a7aff;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-codepen{background-color:#1e1f26;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-deviantart{background-color:#02e49b;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-discord{background-color:#5865f2;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-dribbble{background-color:#e94c89;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-dropbox{background-color:#4280ff;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-etsy{background-color:#f45800;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-facebook{background-color:#0866ff;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-fivehundredpx{background-color:#000;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-flickr{background-color:#0461dd;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-foursquare{background-color:#e65678;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-github{background-color:#24292d;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-goodreads{background-color:#eceadd;color:#382110}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-google{background-color:#ea4434;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-gravatar{background-color:#1d4fc4;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-instagram{background-color:#f00075;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-lastfm{background-color:#e21b24;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-linkedin{background-color:#0d66c2;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-mastodon{background-color:#3288d4;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-medium{background-color:#000;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-meetup{background-color:#f6405f;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-patreon{background-color:#000;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-pinterest{background-color:#e60122;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-pocket{background-color:#ef4155;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-reddit{background-color:#ff4500;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-skype{background-color:#0478d7;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-snapchat{stroke:#000;background-color:#fefc00;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-soundcloud{background-color:#ff5600;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-spotify{background-color:#1bd760;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-telegram{background-color:#2aabee;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-threads{background-color:#000;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-tiktok{background-color:#000;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-tumblr{background-color:#011835;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-twitch{background-color:#6440a4;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-twitter{background-color:#1da1f2;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-vimeo{background-color:#1eb7ea;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-vk{background-color:#4680c2;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-wordpress{background-color:#3499cd;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-whatsapp{background-color:#25d366;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-x{background-color:#000;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-yelp{background-color:#d32422;color:#fff}:where(.wp-block-social-links:not(.is-style-logos-only)) .wp-social-link-youtube{background-color:red;color:#fff}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link{background:none}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link svg{height:1.25em;width:1.25em}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-amazon{color:#f90}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-bandcamp{color:#1ea0c3}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-behance{color:#0757fe}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-bluesky{color:#0a7aff}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-codepen{color:#1e1f26}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-deviantart{color:#02e49b}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-discord{color:#5865f2}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-dribbble{color:#e94c89}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-dropbox{color:#4280ff}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-etsy{color:#f45800}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-facebook{color:#0866ff}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-fivehundredpx{color:#000}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-flickr{color:#0461dd}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-foursquare{color:#e65678}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-github{color:#24292d}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-goodreads{color:#382110}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-google{color:#ea4434}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-gravatar{color:#1d4fc4}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-instagram{color:#f00075}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-lastfm{color:#e21b24}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-linkedin{color:#0d66c2}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-mastodon{color:#3288d4}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-medium{color:#000}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-meetup{color:#f6405f}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-patreon{color:#000}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-pinterest{color:#e60122}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-pocket{color:#ef4155}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-reddit{color:#ff4500}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-skype{color:#0478d7}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-snapchat{stroke:#000;color:#fff}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-soundcloud{color:#ff5600}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-spotify{color:#1bd760}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-telegram{color:#2aabee}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-threads{color:#000}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-tiktok{color:#000}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-tumblr{color:#011835}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-twitch{color:#6440a4}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-twitter{color:#1da1f2}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-vimeo{color:#1eb7ea}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-vk{color:#4680c2}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-whatsapp{color:#25d366}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-wordpress{color:#3499cd}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-x{color:#000}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-yelp{color:#d32422}:where(.wp-block-social-links.is-style-logos-only) .wp-social-link-youtube{color:red}.wp-block-social-links.is-style-pill-shape .wp-social-link{width:auto}:root :where(.wp-block-social-links .wp-social-link a){padding:.25em}:root :where(.wp-block-social-links.is-style-logos-only .wp-social-link a){padding:0}:root :where(.wp-block-social-links.is-style-pill-shape .wp-social-link a){padding-left:.666667em;padding-right:.666667em}.wp-block-social-links:not(.has-icon-color):not(.has-icon-background-color) .wp-social-link-snapchat .wp-block-social-link-label{color:#000}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none}.wp-block-safe-svg-svg-icon a{align-self:center}.safe-svg-cover{text-align:center}.safe-svg-cover .safe-svg-inside{display:inline-block;max-width:100%}.safe-svg-cover svg{fill:currentColor;height:100%;max-height:100%;max-width:100%;width:100%}@keyframes wc-skeleton-shimmer{to{transform:translateX(100%)}}.is-layout-constrained>.wp-block-woocommerce-customer-account.alignright{float:none;justify-content:flex-end}.is-layout-constrained>.wp-block-woocommerce-customer-account.alignleft{float:none;justify-content:flex-start}.is-layout-constrained>.wp-block-woocommerce-customer-account.aligncenter{float:none;justify-content:center}:where(.wp-block-woocommerce-customer-account){--wc-customer-account-viewport-gutter:var(--wp--preset--spacing--20,16px);--wc-customer-account-dropdown-padding-inline:var(--wp--preset--spacing--30,16px);--wc-customer-account-dropdown-padding-block:var(--wp--preset--spacing--20,8px);--wc-customer-account-dropdown-surface:var(--wp--preset--color--base,#fff);--wc-customer-account-dropdown-border-color:color-mix(in srgb,currentColor 20%,transparent);--wc-customer-account-dropdown-item-hover-bg:color-mix(in srgb,currentColor 10%,transparent)}:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link),:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle){align-items:center;color:inherit;display:flex;font-family:inherit;font-size:inherit;font-weight:inherit;line-height:1;padding:.5em;text-decoration:none;white-space:nowrap}:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link):hover,:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle):hover{text-decoration:underline}:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link) :where(.wc-block-customer-account__visual),:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle) :where(.wc-block-customer-account__visual){position:relative}:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link) :where(.wc-block-customer-account__visual + .label),:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle) :where(.wc-block-customer-account__visual + .label){padding-left:.25em}:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link) .wc-block-customer-account__account-icon,:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link) :where(.wc-block-customer-account__visual > svg),:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle) .wc-block-customer-account__account-icon,:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle) :where(.wc-block-customer-account__visual > svg){display:block;height:1.5em;width:1.5em}:where(.wp-block-woocommerce-customer-account .wc-block-customer-account__link) :where(.wc-block-customer-account__avatar),:where(.wp-block-woocommerce-customer-account.wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle) :where(.wc-block-customer-account__avatar){border-radius:50%;height:auto;left:50%;position:absolute;top:50%;transform:translate(-50%,-50%);width:92%}:where(.wp-block-woocommerce-customer-account) .wc-block-customer-account__caret{height:.375em;margin-left:.25em;transition:transform .2s;width:.625em}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown{position:relative}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__toggle{background:none;border:none;cursor:pointer;font:inherit}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown.wc-block-customer-account--is-dropdown-open .wc-block-customer-account__caret{transform:rotate(180deg)}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown{background:var(--wc-customer-account-dropdown-surface);border:1px solid var(--wc-customer-account-dropdown-border-color);border-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,.12);left:0;max-width:calc(100vw - var(--wc-customer-account-viewport-gutter) * 2);min-width:200px;position:absolute;top:100%;z-index:100}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown[hidden]{display:none}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown.wc-block-customer-account--show-above .wc-block-customer-account__dropdown{bottom:100%;top:auto}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown.wc-block-customer-account--align-right .wc-block-customer-account__dropdown{left:auto;right:0}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown-divider{background:var(--wc-customer-account-dropdown-border-color);height:1px}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown-item{color:inherit;display:block;font-size:var(--wp--preset--font-size--small);line-height:1.5;padding:calc(var(--wc-customer-account-dropdown-padding-block) / 2) var(--wc-customer-account-dropdown-padding-block);text-decoration:none;white-space:nowrap}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown-item:focus,:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown-item:hover{background:var(--wc-customer-account-dropdown-item-hover-bg);text-decoration:none}:where(.wp-block-woocommerce-customer-account).wc-block-customer-account--has-dropdown .wc-block-customer-account__dropdown-item:focus-visible{outline:2px solid;outline-offset:-2px}:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--color--primary:#1142be;--wp--preset--color--primary-variation:#001a96;--wp--preset--color--secondary:#0b3694;--wp--preset--color--secondary-variation:#000e6c;--wp--preset--color--dark-gray:#111;--wp--preset--color--medium-gray:#767676;--wp--preset--color--light-gray:#eee;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,#0693e3 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,#fcb900 0%,#ff6900 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,#ff6900 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--gradient--grad-1:linear-gradient(135deg,#1142be 0%,#001a96 100%);--wp--preset--gradient--grad-2:linear-gradient(135deg,#0b3694 0%,#000e6c 100%);--wp--preset--gradient--grad-3:linear-gradient(135deg,#111 0%,#555 100%);--wp--preset--gradient--grad-4:linear-gradient(135deg,#444 0%,#888 100%);--wp--preset--gradient--grad-5:linear-gradient(135deg,#777 0%,#ddd 100%);--wp--preset--gradient--grad-6:linear-gradient(135deg,#ddd 0%,#fff 100%);--wp--preset--font-size--small:16px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:36px;--wp--preset--font-size--x-large:42px;--wp--preset--font-size--normal:20px;--wp--preset--font-size--huge:44px;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px #fff,6px 6px #000;--wp--preset--shadow--crisp:6px 6px 0px #000}.wp-block-button{--wp--preset--dimension--25:25%;--wp--preset--dimension--50:50%;--wp--preset--dimension--75:75%;--wp--preset--dimension--100:100%}:where(body){margin:0}:where(.is-layout-flex){gap:.5em}:where(.is-layout-grid){gap:.5em}body .is-layout-flex{display:flex}.is-layout-flex{flex-wrap:wrap;align-items:center}.is-layout-flex>:is(*, div){margin:0}body .is-layout-grid{display:grid}.is-layout-grid>:is(*, div){margin:0}body{padding-top:0;padding-right:0;padding-bottom:0;padding-left:0}:root :where(.wp-element-button, .wp-block-button__link){background-color:#32373c;border-width:0;color:#fff;font-family:inherit;font-size:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;padding-top:calc(.667em + 2px);padding-right:calc(1.333em + 2px);padding-bottom:calc(.667em + 2px);padding-left:calc(1.333em + 2px);text-decoration:none;text-transform:inherit}.has-black-color{color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-color{color:var(--wp--preset--color--white) !important}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important}.has-primary-color{color:var(--wp--preset--color--primary) !important}.has-primary-variation-color{color:var(--wp--preset--color--primary-variation) !important}.has-secondary-color{color:var(--wp--preset--color--secondary) !important}.has-secondary-variation-color{color:var(--wp--preset--color--secondary-variation) !important}.has-dark-gray-color{color:var(--wp--preset--color--dark-gray) !important}.has-medium-gray-color{color:var(--wp--preset--color--medium-gray) !important}.has-light-gray-color{color:var(--wp--preset--color--light-gray) !important}.has-black-background-color{background-color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-background-color{background-color:var(--wp--preset--color--white) !important}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important}.has-primary-background-color{background-color:var(--wp--preset--color--primary) !important}.has-primary-variation-background-color{background-color:var(--wp--preset--color--primary-variation) !important}.has-secondary-background-color{background-color:var(--wp--preset--color--secondary) !important}.has-secondary-variation-background-color{background-color:var(--wp--preset--color--secondary-variation) !important}.has-dark-gray-background-color{background-color:var(--wp--preset--color--dark-gray) !important}.has-medium-gray-background-color{background-color:var(--wp--preset--color--medium-gray) !important}.has-light-gray-background-color{background-color:var(--wp--preset--color--light-gray) !important}.has-black-border-color{border-color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-border-color{border-color:var(--wp--preset--color--white) !important}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important}.has-primary-border-color{border-color:var(--wp--preset--color--primary) !important}.has-primary-variation-border-color{border-color:var(--wp--preset--color--primary-variation) !important}.has-secondary-border-color{border-color:var(--wp--preset--color--secondary) !important}.has-secondary-variation-border-color{border-color:var(--wp--preset--color--secondary-variation) !important}.has-dark-gray-border-color{border-color:var(--wp--preset--color--dark-gray) !important}.has-medium-gray-border-color{border-color:var(--wp--preset--color--medium-gray) !important}.has-light-gray-border-color{border-color:var(--wp--preset--color--light-gray) !important}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important}.has-grad-1-gradient-background{background:var(--wp--preset--gradient--grad-1) !important}.has-grad-2-gradient-background{background:var(--wp--preset--gradient--grad-2) !important}.has-grad-3-gradient-background{background:var(--wp--preset--gradient--grad-3) !important}.has-grad-4-gradient-background{background:var(--wp--preset--gradient--grad-4) !important}.has-grad-5-gradient-background{background:var(--wp--preset--gradient--grad-5) !important}.has-grad-6-gradient-background{background:var(--wp--preset--gradient--grad-6) !important}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal) !important}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge) !important}:where(.wp-block-columns.is-layout-flex){gap:2em}:where(.wp-block-columns.is-layout-grid){gap:2em}.wp-block-newspack-blocks-homepage-articles .cat-links,.wp-block-newspack-blocks-homepage-articles .entry-category,.wp-block-newspack-blocks-homepage-articles .entry-categories{display:flex;flex-wrap:wrap;gap:4px;align-items:center}.wp-block-newspack-blocks-homepage-articles .ccp-category-separator{font-weight:700;opacity:.7}.woocommerce form .form-row .required{visibility:visible}.site-title{position:absolute;clip-path:inset(50%)}#desktop-sidebar.desktop-sidebar,#desktop-sidebar-fallback.desktop-sidebar{max-width:300px;width:90vw}.ccp-header-subscribe-modal,.ccp-header-subscribe-modal form{margin:0}.ccp-header-subscribe-modal__links{align-items:center;display:inline-flex;gap:var(--wp--style--block-gap,.75rem);white-space:nowrap}.ccp-header-subscribe-modal__links .ccp-header-subscribe-modal,.ccp-header-subscribe-modal__links .ccp-header-subscribe-modal form,.ccp-header-subscribe-modal__links .ccp-header-subscribe-modal__button,.ccp-header-subscribe-modal__links .newspack-reader__account-link{align-items:center;display:inline-flex}.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .ccp-header-subscribe-modal__button,.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .newspack-reader__account-link{-webkit-appearance:none;appearance:none;border:0;box-shadow:none;box-sizing:border-box;cursor:pointer;font-family:var(--newspack-theme-font-heading,inherit);font-size:var(--newspack-theme-font-size-sm);font-weight:700;line-height:var(--newspack-theme-font-line-height-heading,1);justify-content:center;outline:0;text-align:center;text-decoration:none;text-transform:uppercase;transition:background .15s ease-in-out}.ccp-header-subscribe-modal__links .newspack-reader__account-link,.newspack-reader__account-menu .newspack-reader__account-link{background-image:none !important}.ccp-header-subscribe-modal__links .newspack-reader__account-link.nitro-lazy,.newspack-reader__account-menu .newspack-reader__account-link.nitro-lazy{background-image:none !important}.ccp-header-subscribe-modal__links .newspack-reader__account-link>:not(.newspack-reader__account-link__label),.ccp-header-subscribe-modal__links .newspack-reader__account-link__icon,.ccp-header-subscribe-modal__links .newspack-reader__account-link svg,.ccp-header-subscribe-modal__links .newspack-reader__account-link img,.ccp-header-subscribe-modal__links .newspack-reader__account-link:before,.ccp-header-subscribe-modal__links .newspack-reader__account-link:after,.newspack-reader__account-menu .newspack-reader__account-link>:not(.newspack-reader__account-link__label),.newspack-reader__account-menu .newspack-reader__account-link__icon,.newspack-reader__account-menu .newspack-reader__account-link svg,.newspack-reader__account-menu .newspack-reader__account-link img,.newspack-reader__account-menu .newspack-reader__account-link:before,.newspack-reader__account-menu .newspack-reader__account-link:after{content:none;display:none !important}.ccp-header-subscribe-modal__separator{color:var(--newspack-theme-color-text-light,#bbb);font-size:var(--newspack-theme-font-size-xs,.75rem);line-height:1}.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .ccp-header-subscribe-modal__button,.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .newspack-reader__account-link{background-color:var(--newspack-theme-color-primary);border-radius:var(--wp--custom--button--border--radius,5px);color:var(--wp--preset--color--white,#fff);min-width:max-content;padding:var(--wp--custom--button--spacing--padding--top,.76rem) var(--wp--custom--button--spacing--padding--left,1rem)}.ccp-header-subscribe-modal__side-links{align-items:stretch;display:grid;gap:var(--wp--style--block-gap,1rem);grid-template-columns:repeat(2,minmax(0,1fr));margin:0 0 var(--wp--style--block-gap,1.25rem);width:100%}.ccp-header-subscribe-modal__side-links.ccp-header-subscribe-modal__links--logged-in{grid-template-columns:1fr}.ccp-header-subscribe-modal__side-links .ccp-header-subscribe-modal,.ccp-header-subscribe-modal__side-links .ccp-header-subscribe-modal__account-button,.ccp-header-subscribe-modal__side-links .ccp-header-subscribe-modal form,.ccp-header-subscribe-modal__side-links .ccp-header-subscribe-modal__button,.ccp-header-subscribe-modal__side-links .newspack-reader__account-link{display:flex;width:100%}.ccp-header-subscribe-modal__side-links .ccp-header-subscribe-modal__separator,.ccp-header-subscribe-modal__links--logged-in .ccp-header-subscribe-modal,.ccp-header-subscribe-modal__links--logged-in .ccp-header-subscribe-modal__separator{display:none}.ccp-header-subscribe-modal__side-links .ccp-header-subscribe-modal__button,.ccp-header-subscribe-modal__side-links .newspack-reader__account-link{align-items:center;justify-content:center;text-transform:uppercase}.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .ccp-header-subscribe-modal__button:hover,.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .ccp-header-subscribe-modal__button:focus,.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .newspack-reader__account-link:hover,.ccp-header-subscribe-modal__links:not(.ccp-header-subscribe-modal__side-links):not(.ccp-header-subscribe-modal__links--logged-in) .newspack-reader__account-link:focus{background:var(--wp--preset--color--black,#000);color:var(--wp--preset--color--white,#fff);text-decoration:none}.ccp-reader-registration-fields__email-label,.ccp-reader-registration-fields>p>label{display:block;font-weight:700;margin-bottom:.4em}.ccp-reader-registration-fields__legend{font-weight:700;margin-bottom:.5em}.ccp-reader-registration-fields__help{font-size:var(--newspack-theme-font-size-sm,.875rem);margin-top:-.25em}.ccp-reader-registration-fields__checkboxes{display:grid;gap:.35em;margin:0}.ccp-reader-registration-fields__checkboxes label{align-items:center;display:flex;gap:.5em}.ccp-reader-registration-fields__checkboxes input{margin:0}.ccp-reader-registration-fields__print-subscription-note{font-size:var(--newspack-theme-font-size-sm,.875rem);margin-bottom:var(--wp--style--block-gap,1rem)}.ccp-reader-registration-fields__print-subscription-note a{color:var(--newspack-theme-color-primary);font-weight:700;text-decoration:underline}.ccp-reader-registration-fields__print-subscription-note a:hover,.ccp-reader-registration-fields__print-subscription-note a:focus{text-decoration:none}.ccp-reader-registration-config .newspack-registration__inputs{gap:14px !important}.ccp-reader-registration-config .ccp-reader-registration-fields--block,.ccp-reader-registration-config .ccp-reader-registration-fields--block>p,.ccp-reader-registration-config .ccp-reader-registration-fields__email-field{margin:0}.ccp-reader-registration-config .ccp-reader-registration-fields--block{display:grid;gap:14px !important}.ccp-reader-registration-config .ccp-reader-registration-fields__email-field>label,.ccp-reader-registration-config .ccp-reader-registration-fields--block>p>label{border:0;clip:rect(0 0 0 0);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;white-space:nowrap;width:1px}.ccp-reader-registration-config .newspack-registration .newspack-registration__inputs .ccp-reader-registration-fields__email-field>input[type="email"],.ccp-reader-registration-config .newspack-registration .newspack-registration__inputs .ccp-reader-registration-fields--block input[type="text"]{background:#f1f1f1;border:0;border-bottom:1px solid #d5d5d5;border-radius:0;box-sizing:border-box;font-size:16px;height:58px;line-height:24px;min-height:58px;padding:12px;width:100%}.ccp-reader-registration-config .newspack-registration .newspack-registration__inputs .ccp-reader-registration-fields__email-field>input::placeholder,.ccp-reader-registration-config .newspack-registration .newspack-registration__inputs .ccp-reader-registration-fields--block input::placeholder{color:#555;opacity:1}.ccp-reader-registration-config .newspack-registration .newspack-registration__inputs .ccp-reader-registration-fields__email-field>input[type="email"]:focus,.ccp-reader-registration-config .newspack-registration .newspack-registration__inputs .ccp-reader-registration-fields--block input[type="text"]:focus{background:#f1f1f1;border-bottom:2px solid #174a96;box-shadow:none;outline:0}.ccp-reader-registration-config .ccp-reader-registration-fields__native-interests{border:0;margin:6px 0 0;min-width:0;padding:0}.ccp-reader-registration-config .ccp-reader-registration-fields__native-interests legend{font-size:16px;font-weight:700;margin:0 0 2px;padding:0}.ccp-reader-registration-config .ccp-reader-registration-fields__native-interests-help{color:#666;font-size:14px;margin:0 0 10px}.ccp-reader-registration-config .ccp-reader-registration-fields__native-interest-options{display:grid;gap:10px;grid-template-columns:repeat(2,minmax(0,1fr))}.ccp-reader-registration-config .ccp-reader-registration-fields__native-interest-options>.newspack-ui__input-card{background:#fff;border:1px solid #d5d5d5 !important;border-radius:0 !important;min-height:48px !important;padding:10px 12px !important}.ccp-reader-registration-config .ccp-reader-registration-fields__native-interest-options>.newspack-ui__input-card:focus-within{box-shadow:0 0 0 1px #174a96;border-color:#174a96 !important}.ccp-reader-registration-config .ccp-reader-registration-fields--block .ccp-reader-registration-fields__print-subscription-note{line-height:1.4;margin:4px 0 0}@media only screen and (max-width: 480px){.ccp-reader-registration-config .ccp-reader-registration-fields__native-interest-options{grid-template-columns:1fr}}.ccp-reader-registration-config .newspack-registration__help-text p{margin-top:12px}.ccp-header-subscribe-modal__button::-moz-focus-inner{border:0;padding:0}.ccp-latest-issue-widget{border-bottom:10px solid rgba(0,0,0,.06);border-top:10px solid rgba(0,0,0,.06);margin-bottom:30px;padding:16px 0}.ccp-latest-issue-widget__cover-row{align-items:flex-end;display:flex;margin-bottom:14px}.ccp-latest-issue-widget__image-link{display:block;flex:none;position:relative;z-index:1}.ccp-latest-issue-widget__image{border:4px solid #194bc4;height:auto;max-width:100%;width:112px}.ccp-latest-issue-widget__issue-date{align-items:flex-end;border-bottom:1px solid #bfd0e8;border-right:1px solid #bfd0e8;border-top:1px solid #bfd0e8;display:flex;flex:auto;height:114px;margin:0 43px 19px -5px;min-width:0;padding:0 0 11px 16px}.ccp-latest-issue-widget__issue-line{display:none}.ccp-latest-issue-widget__issue-text{background:#fff;color:#194bc4;font-size:18px;font-weight:800;line-height:.95;margin:0 -11px -25px;padding-right:6px;padding-left:6px;text-transform:uppercase}.ccp-latest-issue-widget__issue-text span{display:block}.ccp-latest-issue-widget__eyebrow{color:#000;font-size:12px;font-weight:800;letter-spacing:1px;line-height:1.1;margin-bottom:6px;text-transform:uppercase}.ccp-latest-issue-widget__title{font-size:21px;font-weight:800;line-height:1.08;margin:0 0 14px;text-transform:uppercase}.ccp-latest-issue-widget__title a{color:#111;text-decoration:none}.ccp-latest-issue-widget__title a:hover,.ccp-latest-issue-widget__title a:focus{color:#004b91}.ccp-latest-issue-widget__actions{gap:var(--wp--style--block-gap,10px)}.ccp-latest-issue-widget__actions>.ccp-latest-issue-widget__button-wrap{flex:1 1 0;min-width:0}.ccp-latest-issue-widget__button-form form{display:flex;margin:0;width:100%}.ccp-latest-issue-widget__button{align-items:center;display:inline-flex;justify-content:center;text-transform:uppercase;width:100%}.ccp-latest-issue-widget__button-form .ccp-latest-issue-widget__button{box-sizing:border-box}.ccp-latest-issue-slideout__cover-link{display:block;margin:0 auto 18px;max-width:260px;width:100%}.ccp-latest-issue-slideout__image{box-shadow:0 2px 8px rgba(0,0,0,.18);display:block;height:auto;width:100%}.ccp-latest-issue-slideout__button-wrap,.ccp-latest-issue-slideout__button{box-sizing:border-box;width:100%}.ccp-latest-issue-slideout__button{display:block;text-align:center;text-transform:uppercase}:root{--newspack-theme-color-primary:#1142be;--newspack-theme-color-primary-variation:#0024a0;--newspack-theme-color-secondary-variation:#000e6c;--newspack-theme-color-primary-darken-5:#0c3db9;--newspack-theme-color-primary-darken-10:#0738b4;--newspack-theme-color-primary-against-white:#1142be;--newspack-theme-color-secondary-against-white:#0b3694;--newspack-theme-color-primary-variation-against-white:#0024a0;--newspack-theme-color-secondary-variation-against-white:#000e6c;--newspack-theme-color-against-primary:white;--newspack-theme-color-against-secondary:white;--newspack-theme-color-secondary:#0b3694 !important}input[type="checkbox"]:before{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' width='24' height='24'%3E%3Cpath d='M16.7 7.1l-6.3 8.5-3.3-2.5-.9 1.2 4.5 3.4L17.9 8z' fill='white'%3E%3C/path%3E%3C/svg%3E")}.site-footer{background:#0b3694}.site-footer,.site-footer a,.site-footer a:hover,.site-footer .widget-title,.site-footer .widgettitle,.site-info{color:#fff}.site-footer a:hover,.site-footer .widget a:hover{opacity:.7}.site-info .widget-area .wrapper,.site-info .site-info-contain:first-child{border-top-color:#002280}.mobile-sidebar .nav3 a{background:none}.mobile-sidebar .accent-header,.mobile-sidebar .article-section-title{border-color:#1f52eb;color:#fff}.site-footer .footer-branding .wrapper,.site-footer .footer-widgets:first-child .wrapper{border-top:0}.site-footer .accent-header,.site-footer .article-section-title{border-color:#002280}.site-footer .accent-header,.site-footer .article-section-title{color:#fff}:root{--newspack-primary-color:#1142be;--newspack-secondary-color:#0b3694;--newspack-cta-color:#d33;--newspack-header-color:#36f;--newspack-footer-color:#0b3694;--newspack-primary-contrast-color:white;--newspack-secondary-contrast-color:white;--newspack-cta-contrast-color:white;--newspack-header-contrast-color:white;--newspack-primary-menu-contrast-color:white;--newspack-footer-contrast-color:white}:root{--newspack-theme-font-heading:"IBM Plex Sans","Helvetica","sans-serif"}:root{--newspack-theme-font-body:"IBM Plex Serif","Georgia","serif"}.tags-links span:first-child,.cat-links,.page-title,.highlight-menu .menu-label{text-transform:uppercase}.accent-header,#secondary .widgettitle,.article-section-title{text-transform:uppercase}.sponsor-label .flag,amp-script .sponsor-label .flag{background:#fff;color:#000}a,a:visited,a:link,a:focus,a:active{transition:color .2s ease-out}.no-bottom-margin{margin-bottom:0 !important}.no-space{margin:0 !important;padding:0 !important}.ten-bottom-margin{margin-bottom:10px !important}.no-a-underline{text-decoration:none !important}.imprint{display:none !important}.privacy-policy-link{display:none !important}.accessibility-statement-link{display:none !important}.category-main-topic-menu ul{padding-left:0;margin:0 !important}.category-main-topic-menu ul li{margin-bottom:4px;list-style-type:none}.category-main-topic-menu .topcats a{padding-left:0;line-height:130%;text-decoration:none}.sidebar-main-pages a{padding-left:0;padding-bottom:5px;line-height:130%;text-decoration:none}.sidebar-main-pages-last a{padding-left:0;padding-bottom:0;line-height:130%;text-decoration:none}.ccpde-adlabel{color:#545658;text-align:center;font-weight:normal;font-size:.75em;margin-bottom:6px}.ccpde-highlight-wrapper{text-align:center}.above-header-widgets{background-color:#f8f8f8;background-size:8px 8px;background-image:repeating-linear-gradient(45deg,#fff 0,#fff .8px,#f8f8f8 0,#f8f8f8 50%)}.sidebar-border{border-top:2px solid #1142be}.home-mag-list{list-style-type:none}.topic-list{list-style-type:none;color:#2a2a2a}.topic-list a{text-decoration:none;color:#2a2a2a}.joomg-height{height:100vh;width:100vw}.footer-inline-nav{padding:0;margin:0;list-style-type:none !important}.footer-inline-nav{display:inline-block;margin-right:20px}.inline-nav li a{text-decoration:none;padding:.2em 1em;background-color:#007bff;color:#fff}.inline-nav li a:hover{background-color:#0056b3}.menu-highlight-2 a{background-color:#1142be !important;color:#fff !important}.top-header-contain{background-color:#1142be;color:#fff}.site-header .nav1 .main-menu>li{color:#111}.sponsor-label .flag,amp-script .sponsor-label .flag{background:none;color:#4a90e2;font-weight:400;font-size:.85em;letter-spacing:.5px}.newspack-reader__account-link__mobile{display:none}.entry-content .wc-block-cart__submit-button.wp-element-button{color:#fff}img.avatar.photo{object-fit:cover}.single-post .cat-links a{background:none;color:var(--newspack-theme-color-primary)}.desktop-sidebar .widget{border-top:0;padding-top:0}body.logged-in .ccp-signed-out-only{display:none !important}.ccpde-target{text-align:center}#menu-sidebar-top{font-weight:bold !important}:root :where(.wp-custom-css-9f22d9d7){margin-top:14px;margin-bottom:4px}.wp-container-core-columns-is-layout-8f761849{flex-wrap:nowrap}.wp-elements-1 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--white)}.site-header .custom-logo{height:48px;max-height:442px;max-width:600px;width:130px}@media (max-width: 781px){.site-header .custom-logo{max-width:175px;max-height:65px}}@media (min-width: 782px){.h-stk:not(.h-sub) .site-header .custom-logo{max-height:90px;max-width:244px}.h-sub .site-header .custom-logo{max-width:163px;max-height:60px}}@media (max-width: 1199px) and (min-width: 782px){.h-stk.h-cl:not(.h-sub) .site-header .custom-logo{max-width:100%;width:auto}}svg{fill:currentColor;width:100%;height:100%;max-width:100%;max-height:100%}

November 2026

Recent

October 2026

September 2026

August 2026

July 2026

June 2026

May 2026

Real Answers to Real CX Questions.

Verify your email