The Magazine for Contact Center Professionals

Contact Center industry information
you won't find anywhere else.

 
"Offering access to Contact Center Pipeline empowers our customer service management teams at our multi-site centers."
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Insurance/Financial Services Company
I have 25 years management experience in contact centers and find the articles that are published both interesting and informative. Highly recommended.
Bill Hartline
Subscriber #1, 
2009
Ventana 1272022

Featured Article

Moving Forward: What Will 2023 Bring for Contact Centers?

Contact Center Pipeline’s Advisory Board shares timely insights to take into the new year.

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