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Insurance/Financial Services Company
I have 25 years management experience in contact centers and find the articles that are published both interesting and informative. Highly recomended.
Bill Hartline
Subscriber #1, 
2009
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September Issue

+ARTICLES

+DIGITAL ISSUE

Featured Article

Customer-Centric Self-Service

A roundup of practical pointers and wisdom from our contributors.

Balto Software

Editor's Picks




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