Author Archives: Rosanne D'Ausilio
Rosanne D'Ausilio, Ph.D., is an industrial psychologist, consultant, bestselling author, executive coach, customer service expert, and President of Human Technologies Global. Known as "the practical champion of the human," she authors 15 best sellers and her tips newsletter: How To Kick Your Customer Service Up A Notch! at http://www.HumanTechTips.com Visit her site at http://www.drrosanne.com
