Find information in faster & easier ways with AI Overview Search
Find the contact center information you need faster & easier with our AI Overview advanced content search engine, powered by ChatGPT (OpenAI).
AI Overview can take the work out of searching by providing an AI-generated summary with key information and links to dig deeper.
Learn how data helps Contact Center Pipeline develop generative AI search overview.
How AI Overview works
AI Overview uses ChatGPT’s generative AI, a type of artificial intelligence that learns patterns and structures from the data it is trained on and uses that to create something new. Our search has been trained extensively on our articles and blog posts, but will also perform a broader search to provide context and summary information. It may only provide links to articles on our site.
While exciting, this technology is rapidly evolving and improving, and may provide inaccurate or offensive information. AI Overview can and will make mistakes.
Important: AI responses may include mistakes.
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