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Building a better way to work together, Contact Center Pipeline partners with the most innovative organizations to help us offer a broad range of services and solutions for your contact center.
The Resource Center for Customer Service Professionals LLC
RCCSP, celebrating its fifteenth year of service to the contact center and IT support communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best training companies from the United States, all with long-standing and deserved reputations for quality content, experienced instructors, and outstanding customer service, through a single point of contact.
Loyalty360 is the unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. From our introductory individual memberships to our top premium tier, our members are provided with the exposure, certification, and the exclusive content they need to continue their path to true customer centricity.
The NECCF was founded in February 2001 by contact center executives and specialists who wanted an unbiased “user group” to facilitate the exchange of ideas among contact center executives and managers. Since that time, the NECCF has grown and remained committed to addressing the day to day management concerns and strategic planning needs of contact center professionals throughout the region including Massachusetts, Connecticut, New Hampshire, Rhode Island, Vermont and Maine.