Author Archives: Cynthia Grimm
Cynthia Grimm is VP, Client Development for CX Act, a division of CX Solutions (formerly TARP Worldwide), with 25+ years of experience advising leading organizations on measuring and improving the customer experience.
Join thousands of contact center professionals and get access to the latest news, insights, trends, and expert perspectives you won't find anywhere else.
We'll send a verification code to %EMAIL%.