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Author Archives: David Karandish

David Karandish is Founder & CEO of Capacity, an enterprise SaaS company headquartered in St. Louis, Mo. Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work.

Posted inTechnology

Improving CX in the AI Age

by David Karandish January 1, 2025September 2, 2026

Real Answers to Real CX Questions.

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