Author Archives: Fred Stacey
Fred, a 30+ year contact center veteran, rose from agent to leader, building and reviving call centers across the US. For over two decades, he’s held executive roles in contact center tech, driving training, engineering, sales, and marketing globally. Now CEO of Cloud Tech Gurus, Fred blends user, buyer, and operator insights to lead in customer experience, uniting top consulting with innovative SaaS and outsourcing solutions.
