Author Archives: Michael Pace
Michael is the Vice President of Global Member Services and Operations for Virgin Pulse. He is also the President of the NorthEast Contact Center Forum (NECCF). He was the 2022 CCW Leader of the Year and the Virgin Pulse contact center was the 2022 CCW Best Culture winner and Runner Up Best-in-Class Contact Center (100+ seats). Connect with Michael on LinkedIn, Twitter, or his blog.
