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Since its founding in 2009, Contact Center Pipeline has become the go-to resource for contact center professionals, building a highly engaged audience of industry leaders and managers. Contact Center Pipeline is the only monthly magazine and website dedicated solely to the contact center industry with premium, original content, written by today’s innovators, and thought leaders.

We believe our premium content is the best available anywhere, including our popular 1st-party research surveys, and partner white papers — along with our entire 12-year article archive of over 1200 articles. 

Our readers look to Contact Center Pipeline’s advertising partners to keep up with the latest industry service providers. *

We welcome the opportunity to design a custom program that meets your needs and objectives—within your time frame, resources and budget. 

Contact Center Pipeline readers have power, influence, and potential. They are senior contact center leaders who have achieved success and continue to strive for more. Independent thinkers who embrace new ideas. Our subscribers are today’s leaders and the future leaders of tomorrow, looking to improve their organizations and their careers with the best contact center content available today. Place your message alongside our premium content.

For advertisers interested in reaching the contact center industry, Contact Center Pipeline has no rival. 

Media Kit available upon request. 

*Contact Center Pipeline, Internal Subscriber Satisfaction Survey, 2018 and 2020; 72% of respondents said they get “most of their information on new services from Contact Center Pipeline partner advertisement.“

Any of the below opportunities can be tailored to meet your needs:

  • Display ads on our website and blog
  • Sponsored content section on our website
  • Ads in our monthly digital and print magazine
  • e-Newsletter sponsorship
  • Dedicated email campaigns
  • Sponsored article and blog post
  • Turnkey interview Article
  • Directory Listing
  • Customer retention and loyalty program

To position your brand in the contact center space, email [email protected] or call 443-909-6951.

Media kit requests, please email: [email protected]ine.com

Questions? Let's chat

How do I get in touch with Contact Center Pipeline?

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Give us a call at
443-909-6951 (Monday through Friday 9a.m. to 5p.m.ET)

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For Linda Harden, Publisher
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For Brendan Read, Editor
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Call: 443-909-6951

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For Advertising Inquiries
[email protected]
Call: 443-909-6951

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