ADVISORY BOARD
The Contact Center Pipeline advisory board consists of industry thought-leaders with extensive experience, and also a new generation of leaders embracing today’s biggest challenges. Our authors frequently cite the board members due to their status within the community and industry as a whole.
MEET OUR ADVISORY BOARD
Dr. Debra Bentson
Alvaria User Group,
Nor-Cal Contact Center Association
Jeremy Hyde
President, WFH Alliance
Senior Director,
Sun Country Airlines
FOUNDING ADVISORS
PAST BOARD MEMBERS
Heather Bissell
Director, Customer CARE,
Nordstrom
Colleen Bolton
Customer Experience-Quality,
DraftKings Inc.
Tim Montgomery
Founder & Managing Partner,
Alamo Cloud Services
Dan Wallis
Vice President, Shared Services Contact Center,
VNS Health
