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Contact Center Pipeline Magazine
May Issue
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Customer Experience
by: Brendan Read
Turnover
by: Kathleen Peterson
Operations
by: Brent Holland
Artificial Intelligence
by: Ketuman Sardesai
Technology
by: Al Kelley
by: Jane Goodayle
Strategy
by: Mark McKinney
by: Leslie O’Flahavan
by: John Goodman
Hiring
by: Patrick Reetz
People
Development
by: Jay Minnucci
by: Partner Appreciation: Verint
by: Lori Bocklund
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