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      2018 Pipeline Publishing Group, Inc. All Rights Reserved.

      The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.

Upcoming Events

Contact Center Pipeline Calendar of Industry Events.

NECCF 2019 Fall Forum

September 17th, Franklin, MA

The 9th Annual Customer Service Summit

Oct 23-24, 2019; New York

Webinars

Upcoming Live and Archived Contact Center Webinars From Our Partners.

Voice of the Customer: Bringing Value to Your Organization's Contact Center

A sponsored webinar by Verint

How AI is Radically Changing KM & Self Service

A sponsored webinar by Shelf

How to Beat Every Goal for 2019 through Agent Empowerment with AI

A sponsored webinar by CCW and Shelf

How Can You Build Customer Trust?

A sponsored webinar by Resolver

eBooks

eBooks and Reports From Our Partners.

How To Build a Connected Cross-Channel CX Program with VOC

An ebook from Verint

Deliver Exceptional Contact Center CX with Cloud Market Leader

A report from Nice inContact

Humans and RPA Robots Working Side-by-Side: Are You Ready?

An ebook from Verint

NICE inContact Named a Leader in 2018 Gartner Magic Quadrant for CCaaS

A report from Nice inContact

3 High-impact Use Cases for Contact Center Analytics

A report from Nuance

A Guide to Agent Engagement

A handbook from Calabrio

Building a Better Customer Experience

An ebook from Panviva

 

  • Operations
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  • Strategy
  • Technology
  • Blog
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  • Advisory Board
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  • Partners Websites
  • Contact Us
  • More 
      Contact Center Pipeline
    • Magazine
    • Directory
    • Events
    • Research
    • White Papers
    • About
    • Advisors
    • Partners
    • Advertise
    • Write For Us
    • Subscribe
    • Register
    • Contact Us
    • Help
    • Customer Service
    • Sign Up for Our Newsletter

      2018 Pipeline Publishing Group, Inc. All Rights Reserved.

      The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.

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