Write For Us

Are you a passionate, talented writer or expert who wants to share your story? 

We’re always looking for new contact center industry voices. If you’ve got an idea that will challenge our readers and move our industry forward, we want to hear about it. But you don’t always need an idea that will re-imagine the contact center. Just aim to bring readers a fresh perspective on a topic that you’re enthusiastic about or that’s keeping you up at night.

Thousands of your peers (and potential employers, clients, or publishers) will read your work. You will also challenge yourself in the process—about communicating your ideas, about writing, and even about the topic you thought you already knew so well when you started.

What do we publish? Depending on the topic, articles should be between 1200-1800 words, depending on subject complexity. Articles may be casual in tone and content—great for less-intensive tutorials and posts—or rigorously structured and edited. All should be well-considered explorations of current and cutting-edge topics in the contact center industry. Please feel free to read through our articles to get a better idea of our subject matter and style.

To get started, submit a sample of your writing, to [email protected]

Thanks for considering working with us.
— The Pipeline Team

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