2018 Pipeline Publishing Group, Inc. All Rights Reserved.
The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.
Practicing skills over time optimizes the process of learning, and when practice is enriched by feedback, it transforms knowledge into successful on-the-job performance.
Technology Workforce Optimization
At times, the person without direct contact center experience might be more effective.
Technology Software Platforms