Group / Corporate Subscriptions

Thanks for your interest in Contact Center Pipeline group membership.

Please answer a couple of quick questions below and we'll be in touch soon.

What type of group subscription are you interested in?

Bring Contact Center Pipeline’s resources to your entire organization.

"Our Contact Center Pipeline corporate subscription provides easy access to training resources for our management teams across our multi-site organization."
Amanda
Director Customer Experience
Edward Jones

"With the Contact Center Pipeline subscription, our trainers have faster access to new, more consistent learning materials."
Corey
Contact Center Manager
American Airlines

"When the COVID pandemic required us to create an overnight work-at-home program, we needed a way to get educational content to our off-site agents. Contact Center Pipeline has been incredibly helpful to our trainers and managers, keeping our employees engaged and trained on the most up-to-date information."
Hannah
Sr Manager Customer Service
SouthCoast Health

What’s included?

  • unlimited access to all website content - quickly search for articles or browse by topic
  • monthly magazine in digital or print format
  • 1st-party industry research and analysis
  • access to current articles plus complete archive of past articles and issues
  • option to download full issues, articles, surveys, white-papers, special issues, and curated article collections (PDF) for offline reading or printing
  • available on desktop, tablet, and mobile devices
  • dedicated account manager to make subscriptions easy to set up, manage, and have flexible billing options
  • scaled pricing delivers increased value to large groups; volume based tiers range from 20-50% off

A Contact Center Pipeline group subscription offers organizations a cost-effective way to stay on top of the latest industry trends.

Frequently Asked Questions

A minimum of 5 users is required to purchase a group subscription. The total price of your order is based on the number of users who will have access. You'll have the option to submit a purchase order to your account manager who can collect payment via credit card, debit card, or electronic bank payment.

What is a group subscription?

A group subscription to Contact Center Pipeline provides unlimited access to all resources on www.contactcenterpipeline.com for your group of five or more users. Group subscriptions also include access from any device, and dedicated customer support.

What is the minimum number of users necessary to purchase a group subscription?

A minimum of five users is required to purchase a group subscription.

What is the cost of a group subscription?

Pricing depends on the number of users who will have access, and the price per user generally decreases with volume. Contact us above for an estimate.

What payment options are available?

Group subscriptions are billed annually and have flexible billing options. Contact your account manager above for more details.

Is the print edition of Contact Center Pipeline included with a group subscription?

Group subscriptions can be purchased as either digital only or digital and print.

Subscription Support

Can't find what you're looking for?
Please contact us for assistance with your group subscription:
For fastest service, call: 443-909-6951
We reply to email same business day: [email protected]

Questions? Let's chat

How do I get in touch with Contact Center Pipeline?

Visit our Contact Page

Give us a call at
443-909-6951 (Monday through Friday 9a.m. to 5p.m.ET)

Send us an email
[email protected]

For Linda Harden, Publisher
[email protected]

For Brendan Read, Editor-in-Chief
[email protected]

For Customer Service
[email protected]

For Subscriptions
[email protected]
Call: 443-909-6951

For Corporate or Volume Subscriptions (min 4)
[email protected]
Call: 443-909-6951

More Information on Group Subscriptions

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