Group Subscriptions

Bring Contact Center Pipeline’s resources to your entire organization.

Group and enterprise-wide access is available to Contact Center Pipeline magazine and article archive. Custom packages are available.

With a Contact Center Pipeline group subscription, you can offer your organization full access to our industry-leading magazine, article content, and resources.

“Offering access to Contact Center Pipeline supports our mission to empower our customer service management teams at our multi-site centers.”
Insurance/Financial Services Company

What’s included?

Unlimited articles - access our entire online article index, quickly search or browse by topic

Access to industry research - like surveys, white papers, and our industry directory

Download Article PDF - any article, survey, or white paper can be downloaded in a printable format for offline access

Desktop and Mobile - readers can access Pipeline regardless of their device.

Dedicated Customer Service - makes setup and implementation easy - subscriptions are easy to set up, manage and have flexible billing options with a dedicated account manager.

Tailored Pricing - scaled pricing delivers increased value to large groups.

A Contact Center Pipeline group subscription offers organizations a cost-effective way to stay on top of the latest industry trends.

Get Started

For more information and to request a group subscription, please contact our group subscription manager using the options below.

  • For immediate service, call: 443-909-6951
  • We reply to email same business day: [email protected]

Use the form below to tell us a little more about yourself, and we will be in touch within 24 hours.

Some friendly reminders:

- A minimum of 5 users is required to purchase a group subscription. - The total price of your order is based on the number of users who will have access. - No immediate charge. You'll have the option to submit a purchase order to your account manager who can collect payment via credit card, debit card, check or electronic bank payment.

Frequently Asked Questions

What is a group subscription?

A group subscription to Contact Center Pipeline provides unlimited access to all resources on for your group of five or more users. Group subscriptions also include access from any device, and dedicated customer support.

What is the minimum number of users necessary to purchase a group subscription?

A minimum of five users is required to purchase a group subscription.

What is the cost of a group subscription?

Pricing depends on the number of users who will have access, and the price per user generally decreases with volume. Contact us above for an estimate.

What payment options are available?

Group subscriptions are billed annually and have flexible billing options. Contact your account manager above for more details.

Is the print edition of The New York Times included with a group subscription?

Print copies of The New York Times are available at a discounted rate when purchased with a group subscription.

Questions? Let's chat

How do I get in touch with Contact Center Pipeline?

Visit our Contact Page

Give us a call at
443-909-6951 (Monday through Friday 9a.m. to 5p.m.ET)

Send us an email
[email protected]

For Linda Harden, Publisher
[email protected]

For Brendan Read, Editor
[email protected]

For Customer Service
[email protected]

For Subscriptions
[email protected]
Call: 443-909-6951

For Corporate or Volume Subscriptions (min 4)
[email protected]
Call: 443-909-6951

More Information on Group Subscriptions

For Advertising Inquiries
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Call: 443-909-6951

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