Business Continuity & Disaster Recovery in the Contact Center

Sponsored by NICE / Apr 2020 / White Papers, Coronavirus

Minimizing impact from disasters and emergencies through proactive strategy

A Sponsored White Paper by Nice inContact

Overview: Understand the challenges of implementing and managing a disaster recovery program for your contact center.

Download the White Paper [PDF]

For additional business continuity planning and resources from Nice inContact, visit www.niceincontact.com

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Sponsored by NICE

NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE provides the world's #1 cloud customer experience platform, NICE CXone, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.