Business Continuity & Disaster Recovery in the Contact Center Sponsored by NICE / Apr 2020 / White Papers, Coronavirus Minimizing impact from disasters and emergencies through proactive strategy A Sponsored White Paper by Nice inContact Overview: Understand the challenges of implementing and managing a disaster recovery program for your contact center. Download the White Paper [PDF] For additional business continuity planning and resources from Nice inContact, visit www.niceincontact.com Subscribers Download Article [PDF] Sponsored by NICE NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE provides the world's #1 cloud customer experience platform, NICE CXone, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. Next Article Verint: Adapt & Respond Educational Series Related Articles Checklist: Managing Work-from- Home Contact Center Agents Building Your Training Team from the Ground Up Related Articles Checklist: Managing Work-from- Home Contact Center Agents Building Your Training Team from the Ground Up