Business Continuity & Disaster Recovery in the Contact Center

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Business Continuity & Disaster Recovery in the Contact Center

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Business Continuity & Disaster Recovery in the Contact Center

Minimizing impact from disasters and emergencies through proactive strategy

A Sponsored White Paper by Nice inContact

Overview: Understand the challenges of implementing and managing a disaster recovery program for your contact center.

Download the White Paper [PDF]

 

For additional business continuity planning and resources from Nice inContact, visit www.niceincontact.com

 

Sponsored by Nice inContact

NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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