Phone-based support was already struggling to meet the demands of an increasingly digital world. Facing the strain of the COVID-19 crisis, it’s simply no longer viable.

Mobile WFM communications help keep home agents engaged in the scheduling process and part of the team.

How you respond to your customers in the coming weeks will likely have a tremendous impact on the future of your brand.

Cisco Partners with Google Cloud to Offer Contact Center AI Rapid Response Program

Ribbon Communications announced the release of its cloud-based Work@Home offer, which delivers advanced remote working capabilities to enterprises and contact centers of any size. Work@Home...

Cisco Announces “Work from Home” Webex Contact Center Quick Deployment

Serenova Offers 48-Hour Rapid Response Deployment to Enable At-Home Workforce

8x8
Handle communications needs
virtually. Free for 30 days.
Free unlimited video conferencing

A Message to Our Customers: Your Agents Can Work From Home with Your Cisco Contact Center Solution

Lifesize Offers Unlimited Enterprise-Grade Video, No Time Limits, Free for Six Months

Comm100 Live Chat Business Edition for three agents, for free.

Harver offers free video interviewing, system diagnostics assessment & assessments for remote hiring

Calabrio Q&A session, Rapidly Moving to a
Work-from-Home Model in Your Contact Center