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Operations Contingency Planning People Turnover
People Turnover White Papers
Turnover is highest among entry-level agents (27%), and then tapers off for those in higher skilled and supervisory positions.
People Turnover People management
Perhaps more than anyone else, direct managers have the greatest impact on workplace satisfaction and how employees feel about building a long-term career with an organization.
Recognition is usually the first thing to slip when the walls are closing in and you’re struggling to fight fires.
People Culture Turnover People management