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Contact Center Pipeline Magazine
May Issue
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PowerHouse Consulting
Kathleen M. Peterson is the Chief Vision Officer of PowerHouse Consulting, a call center and telecommunications consulting firm.
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Operations Reporting Strategy
Strategy Customer Experience People Development Engagement Culture Turnover
Operations Strategy Customer Experience
My five wishes!
Strategy Vision - Mission - Values Visibility People
Rules of Engagement
Strategy Customer Experience People Development
Land of Opportunity
Strategy Customer Experience Technology Artificial Intelligence Remote Work People
The power of operational perspective.
Operations Strategy Customer Experience Planning
Transforming the Patient Experience while optimizing the operational efficiency of Healthcare facilities.
Building a culture of praise and recognition.
Strategy Culture People Development Recognition Remote Work Operations
Don't blur the big picture.
Strategy People Development